Average Rating (11 Reviews) 4.5 stars
YP.com Rating (11 Reviews) 4.5 stars
All Reviews (listed by most recent)
This is the only auto shop I will ever…
Provided by YP.com Posted by smderby on 07/27/2017
This is the only auto shop I will ever take my car to again. I found the owner to be extremely helpful, but most of all honest!! As a single woman I encourage all of you to bring your car there if you are having any problems because they will tell you the truth, something that I haven't found anywhere else!! A+ for service and cost!
Provided by YP.com Posted by KimberleyP on 07/27/2017
I have been to this establishment several times, the owner of the shop is always fair and responsible. He will beat any prices in town!!!! The prices are much lower than anyone in town, On my birthday I got a free oil change!!!!!! The timely matter and friendly staff is the best in the west!!! I recommend this shop to anyone who wants fair, honest great mechanics. Such a pleasure I will coming back all the time. Thank you Bay's!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Provided by YP.com Posted by mooremorrow on 06/14/2017
This place is HORRIBLE!!! Really should a simple oil change take over an HOUR! Especially when the business just opened there are 4 technicians and only one other person there?? Maybe when all of the technicians are too buys loading up a tool box in a pick up where it obviously only needs maybe one or two of them. Especially since the front office guy is out there helping. Not to mention their terrible business practice. They recommend that I needed a tranmission flush, they flashed a page at me that shows a price but points out the deal on a filter price. They dont explain the benefits, price or possible time restrtaints with this change. Then the charge me $110!! Are you kidding me??? I will never return to this place!! Don't go here. They are HORRIBLE!! Keep your money and go elsewhere.
Business Response from Bays Auto/Troy
Hello Mooremorrow. I appoligize for your poor experience at my shop and would like to make it up to you. I care about my customer service and customer satisfaction is my priority. Contact me directly at 602-331-1311 Sincerely Troy
I had my rear bakes done, tranny flush…
Provided by YP.com Posted by Skowdog on 06/05/2017
I had my rear bakes done, tranny flush, fuel injector cleaning...Car works amazing now. Bays auto mechanics are truely professionals and do a superior job. I wouldn't recommend anyone else. They are truely the best. They saved me a ton of money on my miantenance and repair costs. I'm serious, these guys are the best
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What automotive SERVICE used to be and we FOUND IT at Bays
Provided by YP.com Posted by dpmerris on 04/10/2017
Coming from a long line of mechanics in the family, I know what QUALITY customer service is SUPPOSED to be in the automotive industry. Having recently purchased a used Volvo-2004 we expected to put some money into the little things that needed to be addressed. After doing a search for an automotive shop, we discovered Bays Boys. Their ratings were high and we were NOT disappointed. They not only quickly identified little things that needed attention, but they also identified some BIG issues, that would have cost a MINT if we had taken our car to a European shop to be fixed. Bays gave us TRUE SERVICE with an excellent job, professional attitudes at a MORE than reasonable price. They worked around OUR schedule because they are open 7 days a week. In this economy this shop is just a jewel! I will definitely be recommending them to everyone!
Finally...a garage I can trust
Provided by YP.com Posted by HK1972 on 03/22/2017
I went in for a 60,000 mile tune-up and received great service and saved a lot of money. I shopped around and not only were they less expensive but they were open on Sunday. I saved money and didn't have to take time off from work to have it done. I definitely felt as if they valued my business, did great work, and were honest. I also now get better gas mileage! I'll be back in to get tires there next month and will recommend them to all of my friends.
Best Service I've Ever Experienced
Provided by YP.com Posted by titanic4 on 10/08/2010
Instead of going to a brand name auto shop, I decided I would try one individualy owned. My luck turned out perfect. I walked into Bays Auto Service, and the employees behind the counter greeted me with smiles. As a woman, I worry about not getting a good deal when I fix my car, but Bays and his team gave me a great deal compared to any other shop in town. My AC was broken so they offered me a free checkup. They explained every little detail to me specifically, so I knew exactly what they would fix and how they would fix it. The whole thing cost me less than half of what I would have paid at any Goodyear, Firestone, or any other big time company. Thanks so much Bays Auto, I'll be coming back very soon!
Best Auto Repair shop
Provided by YP.com Posted by honesty85354 on 10/08/2010
My car has been giving me lots of problems lately. I took it to several Auto repair places in Phonenix and they were asking from $900-$1500. Then I found Bays Auto Repair and they checked it for me. I waited only about 15 minutes when they came back with a report on what was wrong. They found a loose wire that needed to be changed. I expected to be hit with an estimate of about $2,000.00. But they said all that was wrong was a loose wire and will cost only $70. I didnt have to think twice before I said go ahead and change it. Iam so happy to find a honest repair shop that wouldnt rip off a women that had no clue to auto repair. Iam a customer of theirs now because I know that they are honest. I would recommend this shop to everyone to see for themselfs. Very clean and calm. When they finished my car it was clean with no grease on it. I give them 5 stars.
Provided by YP.com Posted by shaunslattendal… on 06/11/2010
I took my vehical in to have the a/c inspected and fixed. I was told by firestone that my entire a/c sytem needed to be fixed for around 2700 dollars and decided to have a second look. Bayz told me there was no leaks and all it needed was a service port put back in and recharged. Needless to say it didn't even cost me a quarter of the 2700 dollars firestone wanted. Bays completed the job and gave me a warrenty gaurantee on it and it works great now. Thanks a ton guys
A honest auto shop is hard to find these days
Provided by YP.com Posted by 20Brandy10 on 04/30/2010
I have been a customer at Bays Auto Service for almost 2 years now. I first stopped in for there $12.95 oil change special one day i was driving by. I was greeted with a smile and serviced with speed and accuracy. Upon the oil change i was givin an inspection on my vehicle. I was unsure at first that i needed the services that they informed me about. I had never been informed of these services before but the manager Michael took me out and showed me the problems on my car. Since that day i have trusted them and only them to service my vehicles. I go in there and never feel pressured into doing anything additional but i'm always informed on my vehicles conditions. On thursday April 29th 2010 i was interested in getting a new vehicle so i went into Bays Auto to get my current vehicle inspected. Upon the inspection I have decided to keep my vehicle after Mike and Nick informed me that by keeping up with the services, my vehicle was still in great condition. I have been upset by many other automotive shops in the past but Bays always makes it a plesant visit. If i ever need anything car wise these are the guys i go to and trust. I am a very talkative and want alot of information and these guys never get upset and always listen and inform me I recommend this auto shop to all my family and friends.